As a person injured at work or in a motor vehicle accident with a complaint or enquiry about your insurer, you can contact us via our online form.
For other enquiries, further details are available from our contact us page.
Legal assistance
The IRO can also assist injured workers to access independent legal advice at no cost to them. If you need a lawyer, visit our Find an IRO Approved Lawyer page.
Comcare
IRO is unable to assist Commonwealth Public Servants or injured workers in the Comcare system. These workers should contact Comcare on 1300 366 979.