21 November 2025 | IRO Alert
The Independent Review Office has published the 2024/2025 Annual Report. The Annual Report describes our operational performance for the year, progress against the IRO 2023-25 Direction, and our priorities for the future. This past year saw record demand for IRO...
20 November 2025 | IRO Alert
The best source of information about the quality of our services is from the people who use them. Since 2022 the IRO has engaged independent market research firm FiftyFive5 (part of Accenture Song) to undertake independent surveys of the people who use our services....
28 January 2025 | IRO Alert
The Independent Review Office (IRO) will again run a series of Regional Seminars in early 2025. The half-day Seminars will include practical information on working with the IRO, trends and issues particular to your region and feature guidance on how best to...