10 December 2025 | IRO Alert
As we approach the end of 2025, we want to extend our heartfelt thanks for your ongoing support and collaboration throughout the year. Your partnership has been invaluable, and we wish you and your loved ones a happy, healthy, and restful start to 2026.Solutions...
21 November 2025 | IRO Alert
The Independent Review Office has published the 2024/2025 Annual Report. The Annual Report describes our operational performance for the year, progress against the IRO 2023-25 Direction, and our priorities for the future. This past year saw record demand for IRO...
20 November 2025 | IRO Alert
The best source of information about the quality of our services is from the people who use them. Since 2022 the IRO has engaged independent market research firm FiftyFive5 (part of Accenture Song) to undertake independent surveys of the people who use our services....
28 January 2025 | IRO Alert
The Independent Review Office (IRO) will again run a series of Regional Seminars in early 2025. The half-day Seminars will include practical information on working with the IRO, trends and issues particular to your region and feature guidance on how best to...
9 January 2025 | IRO Alert
The NSW Government has appointed Samantha Taylor PSM to the role of Independent Review Officer from 3 February 2025. Samantha brings more than 20 years executive experience to the Independent Review Office serving in senior roles in both NSW and Commonwealth...
