Alerts and announcements
IRO Alerts and announcements are communications containing updates and relevant news on policy changes, developments on the workers compensation scheme and other IRO activities.
Holiday Season Operating Hours and Thank You As we approach the end of 2025, we want to extend our heartfelt thanks for your ongoing support and collaboration throughout the year. Your partnership …
2024/25 Annual Report published The Independent Review Office has published the 2024/2025 Annual Report . The Annual Report describes our operational performance for the year, progress against the …
Regional Seminar programs released The Independent Review Office (IRO) programs for our Regional Seminars in March 2025 have been released, with registrations remaining open, but filling fast. The …
Register now for IRO Regional Seminars in 2025 Register now for IRO Regional Seminars in 2025 The Independent Review Office (IRO) will again run a series of Regional Seminars in early 2025. The …
New Independent Review Officer appointed The NSW Government has appointed Samantha Taylor PSM to the role of Independent Review Officer from 3 February 2025. Samantha brings more than 20 years …
ILARS Christmas period invoice payments for 2024 IRO’s office and the Department of Customer Service (DCS) will shut down between 23 December 2024 and 3 January 2025. During this time DCS will not be …
Call for papers – IRO Regional Seminars – March 2025 The Independent Review Office is visiting Regional areas to host our Annual Seminars in March 2025 – the schedule for our visits is set out at the …
Save the date for IRO Regional Seminars in 2025 The Independent Review Office (IRO) will again run a series of Regional Seminars in early 2025. The half-day Seminars will include practical …
2023/24 Annual Report published The Independent Review Office has released its 2023/2024 Annual Report . This past financial year saw strong demand for IRO complaint services, with more than 8300 …
Changes to MRP service fees I am writing to inform you of an operational change to IRO’s Independent Legal Assistance and Review Scheme (ILARS) grant program. IRO recently reviewed its current …