We’ve updated our complaints and feedback policies

We have recently reviewed and developed new policies to ensure that we continue to deliver excellence in service to those who are injured at work or in a motor vehicle crash in NSW. We adopt a person-centred and trauma-informed approach and make it easy to...

Workers Compensation Reforms

Changes to ILARS  The recent amendments to the Workers Compensation Act 1987 have now commenced as part of the NSW Government’s workers compensation reforms.  These changes directly impact how the Independent Legal Assistance and Review Service...